> ## Documentation Index
> Fetch the complete documentation index at: https://docs.apten.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# User Roles & Permissions

> Understand the different user roles and their access levels in Apten.

## Overview

Apten uses a role-based access control system to manage what users can see and do within your organization. There are three roles available:

* **Admin** - Full access to all features and settings
* **Analyst** - Access to data, reports, and analytics
* **Member** - Basic access to view conversations

## Role Permissions

| Feature                             | Admin | Analyst | Member |
| ----------------------------------- | :---: | :-----: | :----: |
| View Conversations                  |   ✅   |    ✅    |    ✅   |
| Build & Automations                 |   ✅   |    ❌    |    ❌   |
| Guardrails                          |   ✅   |    ❌    |    ❌   |
| Tags Management                     |   ✅   |    ❌    |    ❌   |
| Notifications                       |   ✅   |    ❌    |    ❌   |
| Export Data                         |   ✅   |    ✅    |    ❌   |
| Import Leads                        |   ✅   |    ✅    |    ❌   |
| Manage Leads                        |   ✅   |    ✅    |    ❌   |
| Reports                             |   ✅   |    ✅    |    ❌   |
| Metrics                             |   ✅   |    ✅    |    ❌   |
| Integrations                        |   ✅   |    ❌    |    ❌   |
| Developer Portal                    |   ✅   |    ❌    |    ❌   |
| Organization Settings               |   ✅   |    ❌    |    ❌   |
| Security Settings (MFA Enforcement) |   ✅   |    ❌    |    ❌   |
| Manage Members                      |   ✅   |    ❌    |    ❌   |

## Managing Members

Only Admins can manage organization members. To invite or manage users:

1. Navigate to **Organization Settings > Members**
2. Click **Invite Member** to add a new user
3. Enter their email address and select a role
4. Click **Send Invite**

To change a member's role:

1. Find the member in the Members list
2. Click on their current role
3. Select the new role from the dropdown

<Note>
  Changing a user's role takes effect immediately. The user may need to refresh
  their browser to see their updated permissions.
</Note>

## Best Practices

* **Use the principle of least privilege** - Assign users the minimum role needed for their job function
* **Limit Admin access** - Only give Admin access to users who need to manage automations and settings
* **Use Analyst for data teams** - The Analyst role is ideal for team members who need to review performance data and export reports without modifying AI behavior
* **Use Member for stakeholders** - The Member role works well for stakeholders who need visibility into conversations but shouldn't modify anything