> ## Documentation Index > Fetch the complete documentation index at: https://docs.apten.ai/llms.txt > Use this file to discover all available pages before exploring further. # July 25, 2025 ## New Features ### Unanswered Questions Section (Optimizations) * Added new optimization component for analyzing customer flow and improving profiles * Tracks frequently asked unanswered questions with frequency counts * UI displays questions with dropdown for different instances * Helps identify gaps in customer profile knowledge base Unanswered Questions Section ### Switch Profile Tool * Implemented ability to switch between customer profiles dynamically * Added default "Switch Profile" tool, which can be added to any profile ### SharePoint Knowledge Base Sync * Added SharePoint integration for syncing knowledge base articles * Supports automatic synchronization of documents (daily sync) * Configurable through integrations section ### Salesforce Article Sync Enhancement * Extended Salesforce article sync integration with sandbox support * Added custom field mapping capabilities ## Improvements * **Model Reliability / Uptime**: Added more model fallbacks * **Voice Custom Tools**: Added placeholder speech for custom tool calls in voice conversations * **Objective Prompt**: Improved performance of objective prompt in message nodes ## Bug Fixes * **Chat UI Updates**: Fixed issue where chat messages weren't updating live * **Follow-up Repetition**: Resolved issue with repetitive/similar follow-ups * **Profile Draft Deployment**: UI update to prevent deployment of unsaved profile drafts * Improved handling for after-call scenarios where users text back ## API Updates * **Delete Lead API**: Added soft delete functionality while preserving analytics data