> ## Documentation Index
> Fetch the complete documentation index at: https://docs.apten.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# August 1, 2025

## New Features

### MFA Support

* Added multi-factor authentication support for enhanced security
* Includes documentation for MFA setup and configuration

### Email Prompt Highlighting

* Added email-specific highlighting to prompt textarea
* Updated text filters to handle email-only tags and content
* Enhanced visual differentiation for email communications

### Voice Call Customization

* Added ability to customize voice call greeting prompts
* Implemented placeholder speech for custom tool calls in voice conversations

## Improvements

* **Follow-up Messages**: Improved reliability of using names in follow-up messages
* **Metrics Enhancement**: Added inbound/outbound message breakdown to metrics
* **Conversation Sorting**: Sort conversations by created/imported date
* **Profile Saving**: Show "saving changes" text when saving new profile draft

## Bug Fixes

* **Graph Deployment**: Fixed issue where graph sometimes disappears during deployment
* **Import Follow-up Config**: Fixed filtering for landline numbers and email
* **Follow-up Message Parsing**: Resolved parsing issues with follow-up messages
* **External Twilio**: Fixed external Twilio account connection display
* **Business Hours Dropdown**: Fixed layout issue in Build Customer Profile page