> ## Documentation Index
> Fetch the complete documentation index at: https://docs.apten.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# August 8, 2025

## New Features

### Customer Profile Enhancements

* **Follow-up Disable Option**: Allow customer profiles to have follow-ups disabled entirely

  ![Follow-up Disable Option UI](https://mintcdn.com/apten/YWMBZJCBaobOmPBP/changelog/2025-08-08/disable-followup.png?fit=max\&auto=format\&n=YWMBZJCBaobOmPBP\&q=85\&s=220ad28e765afca335cd08fd330a833c)

### Email Attachments

* Added support for email attachments
* Can download files from links and attach to emails
* Can set which Knowledge Base data sources can be sent as email attachments out-of-the-box

  ![Email Attachments UI](https://mintcdn.com/apten/YWMBZJCBaobOmPBP/changelog/2025-08-08/email-attachment-sources.png?fit=max\&auto=format\&n=YWMBZJCBaobOmPBP\&q=85\&s=b1c7c99f441c05515e8728e687cf157f)

### Multi-Factor Authentication

* Added multi-factor authentication support for enhanced security

## Improvements

* **Voice Calls**: Improved performance for high-volume outbound calls
* **Scheduling Tool**: Enhanced scheduling custom tool to allow adding dynamic inputs
* **Email Prompt Highlighting**: Added email-specific highlighting to prompt textarea
* **Channel Highlighting UI**: Improved UI with better dropdown ordering and updated messaging logos

## Bug Fixes

* **UI Newlines**: Fixed issue where newlines weren't saved in profile editor
* **Follow-up Message Formatting**: Improved reliability of follow-up message formatting


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