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New Features

Lead Limit Notifications

  • Added ability to route lead limit notifications to customer Slack channels (contact to enable)
  • Provides real-time alerts when lead limits are approaching or exceeded

International Support

  • International Phone Numbers: Added support for importing international phone numbers (contact us to enable)
  • International Timezones: Full support for international timezones across the platform

New Organization Setting

  • Follow-up Day Selection: Set specific days of the week for follow-up sequences (in Settings) Follow-up Day Selection UI

Improvements

Voice Call Enhancements

  • Call Direction in Prompt: Added call direction (inbound/outbound) context to voice agents
  • Reject Calls When Off: Automatically reject calls when Apten is turned off

Playground Enhancements

  • Added mock delayed transfer tool for playground testing

Bug Fixes

  • Fixed bug caused when switchCustomerProfile API is called during an ongoing AI reply
  • Added user existence validation to prevent duplicate org membership