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New Features

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MFA Support

  • Added multi-factor authentication support for enhanced security
  • Includes documentation for MFA setup and configuration

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Email Prompt Highlighting

  • Added email-specific highlighting to prompt textarea
  • Updated text filters to handle email-only tags and content
  • Enhanced visual differentiation for email communications

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Voice Call Customization

  • Added ability to customize voice call greeting prompts
  • Implemented placeholder speech for custom tool calls in voice conversations

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Improvements

  • Follow-up Messages: Improved reliability of using names in follow-up messages
  • Metrics Enhancement: Added inbound/outbound message breakdown to metrics
  • Conversation Sorting: Sort conversations by created/imported date
  • Profile Saving: Show “saving changes” text when saving new profile draft

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Bug Fixes

  • Graph Deployment: Fixed issue where graph sometimes disappears during deployment
  • Import Follow-up Config: Fixed filtering for landline numbers and email
  • Follow-up Message Parsing: Resolved parsing issues with follow-up messages
  • External Twilio: Fixed external Twilio account connection display
  • Business Hours Dropdown: Fixed layout issue in Build Customer Profile page