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New Features

  • Voice ID Per Profile: Added ability to customize the AI voice for individual customer profiles

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Improvements

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Performance Enhancements

  • Start of Call Latency Reduction: Reduced the time it takes for Apten to speak when connected to a call by ~1.7 seconds. This sounds much more natural when picking up calls.
  • Follow-up Timing Precision: Follow-ups within the same day are now scheduled more precisely - they will trigger within 30 minutes to the scheduled time, to support more aggressive follow-up sequences

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UI/UX Improvements

  • Build & Test UI Redesign: Complete redesign of the customer profile builder interface for improved usability and workflow
  • Email Signature Improvements: Added support for images/logos and HTML in email signatures for more customizable branding

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Bug Fixes

  • Conversation UI Crash Fix: Resolved critical issue where current node view was causing application crashes
  • New Build UI Fixes: Fixed various UI bugs in the newly refactored build interface