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Tux is available to organization admins where it is enabled. Contact Apten support if you need access.

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Ask your first question

1

Open Tux

Click the penguin tab on the right edge of your dashboard, or press ⌘ + . on Mac or Ctrl + . on Windows.Penguin tab used to open Tux
2

Send a message

Type your question or select a suggested prompt, then press Enter to send. Use Shift + Enter for a new line.Try: “What customer profiles do we have, and what does each one do?”
3

Follow up

Continue in the same session: “Which of those profiles has phone calls enabled?”
Include a lead, profile name, or time period when relevant. On Metrics, ask about “my current dates and filters” to use your current view.

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Sessions and controls

  • New session (plus): start a separate conversation.
  • Tux sessions (back arrow): return to a previous session.
  • Stop: stop the current response.
  • Close Tux (X): close the panel and return later.
Drag the panel divider to resize it. To remove a session, use the trash icon in the session list.

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Troubleshooting

Use Retry when available. If a message could not be sent, retry or discard it before sending another.
Check the dates, filters, and whether Tux used current data or a saved export.